ACCC releases best practice guide about online reviews – for businesses and review platforms

On Tuesday, the ACCC released best practice guidelines about online reviews for businesses and review platforms. The Guidelines provide detailed practical examples, making clear the types of conduct the ACCC views as potentially misleading. It should be considered by any companies which host online reviews on their own sites, or rely on customer testimonials or reviews, whether on their own sites, on third party review sites or on social media.

One of our editors, Samantha

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McHugh, has written a post about this on our sister blog In Competition. Check it out here.

About the Author

Samantha McHughSamantha McHugh is a solicitor loving everything media, food, fashion and IP, who would like to get to pilates more frequently. With a penchant for mustard-coloured home furnishings and a mean repertoire of desserts, Sam has dreams of one day juggling a successful legal career with a chase for an endless summer around the globe. Sam also enjoys reality TV and online shopping to an extent which is unhealthy. Sam loves writing posts about branding, marketing, celebrities and anything that makes her giggle.View all posts by Samantha McHugh